This service management agreement template has 6 pages and is a MS Word file type listed under our legal agreements documents.
Sample of our service management agreement template:
SERVICE MANAGEMENT AGREEMENT This Service Management Agreement (the "Agreement") is made and effective this [DATE], BETWEEN: [SERVICE PROVIDER NAME] (the "Service Provider"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], [COUNTRY], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [CLIENT NAME] (the "Client"), an individual/company with their main address located at: [COMPLETE ADDRESS] WHEREAS, the Service Provider agrees to provide management services to the Client under the terms and conditions set forth herein; WHEREAS, the Client desires to engage the Service Provider for the provision of these services; IT IS HEREBY AGREED THAT: SERVICES PROVIDED 1.1 The Service Provider agrees to provide the following management services to the Client: a. [Service 1: Detailed description of the service including scope, frequency, and any specific requirements]. b. [Service 2: Detailed description of the service including scope, frequency, and any specific requirements]. c. [Service 3: Detailed description of the service including scope, frequency, and any specific requirements]. 1.2 The Service Provider will ensure that all services are performed by qualified and experienced personnel. 1.3 The Service Provider will use high-quality materials and equipment in the provision of services. 1.4 The Service Provider will provide a schedule of services to the Client and adhere to this schedule unless otherwise agreed upon in writing. 1.5 Any changes to the scope of services will be agreed upon in writing by both Parties. TERM 2.1 The term of this Agreement shall commence on [START DATE] and continue until [END DATE], unless terminated earlier in accordance with this Agreement. 2.2 Either Party may terminate this Agreement by providing [NUMBER OF DAYS] days' written notice to the other Party. In the event of a breach of any terms of this Agreement, the non-breaching Party may terminate this Agreement immediately upon written notice. 2.3 Upon termination, the Service Provider will ensure a smooth transition and handover of any ongoing tasks to the Client or a new service provider, if applicable. COMPENSATION 3.1 The Client agrees to pay the Service Provider a fee of [AMOUNT] in [CURRENCY], payable as follows: [PAYMENT TERMS]. 3.2 The Service Provider will submit invoices to the Client on a [MONTHLY/QUARTERLY] basis, and payment will be made within [NUMBER OF DAYS] days of receipt of the invoice. 3.3 Any additional expenses incurred by the Service Provider in the performance of its duties must be pre-approved by the Client and will be reimbursed upon submission of appropriate documentation. 3.4 Late payments will incur a late fee of [LATE FEE AMOUNT] or [PERCENTAGE]% per month until paid in full. 3.5 The Service Provider reserves the right to suspend services if payments are not received within [NUMBER OF DAYS] days of the due date. CONFIDENTIALITY 4.1 The Service Provider agrees to maintain the confidentiality of all proprietary and confidential information of the Client, both during and after the term of this Agreement. 4.2 The Service Provider will not disclose any confidential information to third parties without prior written consent from the Client. 4.3 The obligations of confidentiality will survive the termination of this Agreement. 4.4 The Client agrees to maintain the confidentiality of any proprietary information or trade secrets of the Service Provider that may be disclosed during the term of this Agreement. COMPLIANCE WITH LAWS 5.1 The Service Provider agrees to comply with all applicable laws and regulations in the performance of its duties under this Agreement. 5.2 The Service Provider will obtain and maintain all necessary licenses and permits required for the provision of management services. 5.3 The Service Provider will ensure that all employees and subcontractors adhere to safety and compliance standards as required by law. REPORTING 6.1 The Service Provider will provide the Client with detailed reports on a [MONTHLY/QUARTERLY] basis, including but not limited to: a. A summary of all services provided during the reporting period. b. Any issues or concerns encountered during the reporting period. c. Recommendations for any additional services or maintenance required. d. Any other information requested by the Client. 6.2 The Service Provider will promptly report any incidents or accidents that occur during the provision of services. INDEMNIFICATION 7.1 The Service Provider agrees to indemnify and hold harmless the Client from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with the Service Provider's performance under this Agreement. 7.2 The Client agrees to indemnify and hold harmless the Service Provider from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with the Client's breach of this Agreement. INSURANCE 8
