Restaurant Standard Operating Procedure

This restaurant standard operating procedure template has 4 pages and is a MS Word file type listed under our business plan kit documents.

Sample of our restaurant standard operating procedure template:

Restaurant Management Standard Operating Procedure Department: This SOP applies to all aspects of restaurant operations, including front-of-house and back-of-house functions, staff management, customer service, and compliance with health and safety regulations. Objective: The objective of this Standard Operating Procedure is to serve as a starting point for following a set of guidelines for effective restaurant management to ensure consistent quality, safety, and guest satisfaction. Staff can also use this document as a checklist to ensure standard operating procedures are being carried out. General Restaurant Procedures: Opening and Closing Procedures: Opening and closing checklists. Staff responsibilities during opening and closing. Security measures during closing. Staff Roles and Responsibilities: Job descriptions for all positions (e.g., chef, server, host/hostess, dishwasher). Staff scheduling and shift management. Handling staff attendance and leave. Customer Service: Greeting and seating guests. Taking orders and serving. Handling guest complaints and special requests. Maintaining a positive and welcoming atmosphere. Food and Beverage Preparation: Menu item preparation. Kitchen safety and hygiene standards. Food storage and rotation. Inventory management and ordering supplies. Cleanliness and Maintenance: Regular cleaning schedules. Preventative maintenance of equipment. Compliance with health and safety regulations