This quality management plan template has 15 pages and is a MS Word file type listed under our production & operations documents.
Sample of our quality management plan template:
Quality Management Plan Your business slogan here. Prepared By: [YOUR NAME] [YOUR JOB TITLE] Phone 555.555.5555 Email info@yourbusiness.com www.yourbusiness.com Table of Contents 1. Executive Summary 3 1.1 Strategic Plan 3 2. Purpose of the Quality Management Plan 5 2.1 Purpose 5 2.2 Why do we need a plan? 5 3. Quality Management Overview 6 3.1 Organization and Responsibilities 6 3.2 Tools and Environment 6 3.3 Metrics 7 4. Project Quality Management 8 4.1 Quality Planning 8 4.2 Quality Assurance 9 4.3 Quality Control 10 5.References 13 6. Measuring Plan Performance 14 6.1 Indicators 14 1. Executive Summary Quality management planning helps describe how [COMPANY NAME] will manage the quality of [PROJECT NAME] through its lifecycle. With quality management planning, it's more straightforward to determine quality procedures and policies that are in line with [PROJECT NAME]. The plan requires significant intentionality and time. A well-detailed Quality Management Plan (QMP) will help guide [COMPANY NAME]'s Program Managers (PMs) and project personnel in executing quality assurance activities for [PROJECT NAME]. It is also an efficient document in ensuring the [PROJECT NAME] gets accepted by stakeholders or investors. As a reminder, please find below the main elements of the Quality Management Plan [202X-202X]. 1.1 Strategic Plan VISION Have a clear comprehension of the project quality to manage by articulating what you plan to achieve. Clearly identify the necessary strategies, how they relate to the company values, and activities that will help you reach the goal. [WRITE YOUR COMPANY VISION HERE] MISSION [WRITE YOUR COMPANY MISSION HERE] VALUES [WRITE IMPORTANT BUSINESS VALUES HERE] GOALS [HIGHLIGHT IMPORTANT GOALS] By going through the Quality Management Plan, you will be able to see how to maintain consistent quality of products and services in [COMPANY NAME]. 2. Purpose of Quality Management Plan 2.1 Purpose Provide the fundamental purpose of the Project Quality Management Plan. Ensure that the document's purpose fits the specific project needs. Specify the product(s), project(s), or project portion of the life cycle the plan covers. Include the overall project quality objectives. The purpose of [COMPANY NAME]'s Quality Management Plan is to help the effective management of project quality from planning to delivery. This document helps in defining project quality policies, procedures, and necessary criteria and areas of roles, responsibilities, application, and authorities. During the planning phase of the project, the project's Quality Management Plan gets created. The target audience includes the project manager, project sponsor, project team, and any important organization or establishment. This Quality Management Plan covers [PROJECT NAME] for [202X-202X] and is based on high-level strategic objectives set by the company's management. 2.2 Why do we need a plan? Explain the importance of creating an efficient Quality Management Plan. [COMPANY NAME] engages in planning to create consistent quality of products and services. The business also focuses on ensuring efficiency, boosting customer loyalty, and handling market competition better. 3. Quality Management Overview 3.1 Organization and Responsibilities Provide a description of the essential roles and responsibilities of staff as it relates to the QMP. State responsibilities for activities like auditing work, coaching, or engaging projects. Name Role Quality Responsibility [Ex: John Doe] [Ex: Project Manager] [Ex: Quality Mentoring & Coaching] [Ex: Jane Doe] [Ex: Team Lead] [Ex: Quality Audit] [Ex: Individual's Name] [Role] [Responsibility] N.B: PMs should have the contact details of the individuals responsible for each role. 3.2 Tools and Environment Provide a list of the data elements of the quality tools for measuring overall project quality and conformance to quality standards. Tool Description [Ex: Benchmarking] [Notable Industry Benchmarks] [Tool Name] [Tool Description] 3.3 Metrics This section describes the quality criteria required for collection and reporting during the project for project management output. Note that the project management output also signifies project artifacts. S/N Name of Criterion Frequency Tolerance 1. [Ex: Artifacts review] [Ex: Once] [Ex: None] 2. [Ex: Monthly timesheet review and approval] [Ex: Every month] [Ex: None] 3. [Ex: Distributed status reports] [Ex: Every week] [ Ex: One week] 4. [Ex: Performed project review meetings] [Ex: Every month] [ Ex: One month] 5. [Ex: Performed project steering committee meetings] [Ex: Every month] [ Ex: One month] 6. [Ex: Executed milestone reviews] [Ex: Per milestone] [ Ex: None] 7. [Ex: Executed phase-exit reviews] [Ex: Once] [ Ex: None] 8. [Ex: Performed project and process audits] [Ex: Every year] [Ex: None] 9. [Ex: Performed necessary audits to contractors' project quality activities] [Ex: Every year] [Ex: None] 10. [Ex: Sent, received, and analyzed questionnaires for satisfaction of stakeholders] [Ex: Once during project] [Ex: No tolerance] N.B: Metrics are liable to change or update depending on the business needs for the Quality Management Plan. 4. Project Quality Management The highest level of quality management involves planning, taking action, making checks, and improving project quality standards
