Management Audit Template

This management audit template has 6 pages and is a MS Word file type listed under our business plan kit documents.

Sample of our management audit template:

MANAGEMENT AUDIT By: title: Date: YES NO 1. PRODUCTION/OPERATIONS A. Purchasing Does the organization have reliable and reasonably priced suppliers? Does the organization have a purchasing program in place? B. Inventory Control Does the organization have effective inventory control policies and procedures? Does the organization know our inventory turn? Is slow-moving stock managed? Have the organization established rational reordering policies? C. Scheduling Do goods and materials move through the business without tie-ups and problems? Does the organization know how long each job should take? Have production/operations goals been established, and are work activities aimed at achieving these goals? Do production/operations employees use appropriate operations planning and controlling tools and techniques? D. Quality Control Does the organization do well on quality assessments? Are inferior incoming materials returned to vendors? Are reject rates minimized? Does the production/operations process work smoothly and with little disruptions? Does the organization have a "do it right the first time" policy? Has the organization developed any particular competencies in the area of production/operations? E. Facilities Are facilities strategically located close to resources and markets? Are facilities, offices, machinery, and equipment in good working condition? Does the organization have an appropriate amount of capacity? What is the organization safety record? F. Insurance Does the organization have an annual insurance review? Are the proper risks covered? Does the organization put your insurance package out to bid every year? YES NO 2. MARKETING A. Pricing Has the organization priced its products and services appropriately? Is the pricing policy based on cost structure? Have the organization conducted price sensitivity studies? B. Market Research Is market research used in making marketing decisions? Have the organization identified target markets? Does the organization segment markets effectively? Have the organization identified customer wants/needs? Does the organization know how the markets perceive our products? What is the organization's market share, and has it been increasing or decreasing? Has the competition been analyzed? How is product quality, and how does it compare to competitors? Does the organization position itself well against its competitors? Has the organization taken advantage of market potential? C. Customer Service Is customer service effective compare to competitors? Are customer complaints increasing, decreasing, or stable? Are customer complaint handled effectively and efficiently? Is customer service a priority? Does the organization solicit customer feedback on a regular basis? Is there a rational balance between serving customer's needs and good business practice? D. Advertising and Public Relations Is the advertising strategy effective? Are promotion and publicity strategy effective? Does the organization select media for measurable results? Is advertising consistent? Does the advertising budget make sense in terms of the level of business and its anticipated, planned growth? E. Sales Management Does the organization have an effective sales force? Are salespersons and outside agents properly directed in their duties? Does the organization establish individual sales goals? Does the organization provide adequate sales support? Are salespersons well trained? F. Market Planning Does the organization have a marketing budget? Does the organization have a marketing plan? Do marketing employees use appropriate marketing planning and controlling tools and techniques? Has the organization developed any particular competencies in any of the marketing areas? Has the organization taken advantage of all market opportunities? Are present channels of distribution reliable and cost effective? YES NO 3. RESEARCH AND DEVELOPMENT Does the organization have adequate R&D facilities? Are the R&D employees well qualified? Does the organization culture encourage creativity and innovation? Is communication between R&D and other organizational units effective? Are the organization's products technologically competitive? If patents are appropriate, are patent applications increasing, decreasing, or stable? Is development time from concept to actual product appropriate? How many new products have been developed during the last year (or whatever time period is most appropriate)? Does the organization commit more, the same, or less to R&D than competitors? Do R&D employees use appropriate R&D tools and techniques? Has the organization developed any particular competencies in the R&D area? 4. FINANCIAL/ACCOUNTING A. Financial Analysis and Procedures Is the organization financially strong or weak according to the financial ratio analyses? What are the trends in the organization's financial ratios, and how do these compare to industry trends? What is the organization's working capital position? Is it sufficient? Are dividend payout policies reasonable? Does the organization have good relationships with its creditors and stockholders? Do financial/accounting employees use appropriate financial/accounting tools and techniques? Has the organization developed any particular competencies in the financial/accounting area? B. Bookeeping and Accounting Are the books adequate? Are records easy to access? Can the organization get information when the organization need it? Does the organization have monthly P&Ls? Does the organization have annual financial statements? C