This interview guide sales director or manager template has 12 pages and is a MS Word file type listed under our human resources documents.
Sample of our interview guide sales director or manager template:
INTERVIEW GUIDE SALES DIRECTOR OR MANAGER Applicant : Date : Recruiter : The goal of an interview is to determine whether a candidate has a good fit for your particular job. This is best accomplished by asking questions about job related competencies to determine whether the candidate has previous experiences successfully using these competencies. Introduction Phase Encourage some small talk to give the candidate time to get settled and to help him/her ease into the conversational flow of the interview. Candidates usually feel more comfortable when they know what to expect in an interview. Share your general format with the candidate. Tell the candidate that you may be writing during the interview and explain why you will be doing this. Assure candidates that two-way questioning is allowed and encouraged. Make it clear that the candidate will have an opportunity to ask questions at the conclusion of the process Interview Phase Have your competency based questions ready for scoring. We recommend a 1 to 5 scoring grid; a score of 1 would mean the candidate has demonstrated no experience using the competency and a score of 5 indicating the candidate has a deep understanding of the competency and has used it successfully in the past with good results. Probing: After asking a planned question, you may want to probe for more information to support a candidate's response. Probes are usually unplanned; you use them when you want the candidate to clarify or expand upon a point or when you want more insight into his/her thoughts, feelings, and behaviours.("Please expand upon that." "Describe how you .") Clarifying Inconsistencies: When a candidate appears to be caught in a contradiction, it may be appropriate to bring the conflicting information to the surface for clarification. ("You mentioned earlier that you were involved in developing a distance education course. You are now indicating that you have limited experience with distance education and need to learn more about it. Please clarify your experience with distance education.") Paraphrasing: When in doubt that you have fully understood a candidate's response, restate what you think you heard in your own words and ask the candidate for feedback. ("You are basically stating that there are several ways to handle this situation depending upon the way in which the client presents the problem. Is that what you meant?") Silence or Pause: Silences or pauses are an effective technique for encouraging the candidate to do the talking. When there is a silence or pause, don't jump in with another question; allow the candidate time to reflect and form a response. Look expectantly at him or her while you wait. Repeating: When the candidate appears to be avoiding a question, come back to it again. While the candidate may have reasons for trying to evade it, she/he may simply have gotten sidetracked or may not fully understand what you mean. Integrity Integrity is something all employees are expected to demonstrate; however, integrity becomes more critical when the job includes temptations such as handling financial transactions, handling sensitive personal or health records, or working with valuable property and materials. People with high integrity follow rules and regulations associated with the job and are uncomfortable when they are violated. Before you ask this question, best practice suggests that you know beforehand the kind of integrity associated with both satisfactory and unsatisfactory job performance. Some people are willing to break a few rules to get ahead while others refuse. Give me some examples from your experience that show your preferences. 1 2 3 4 5 Minimal ability/NA Average ability Exceptional ability Comments Dependability Dependability involves the employee being reliable, on time, responsible, dependable, and consistently fulfilling commitments. On the job the employees must do what they say and say what they do. A dependable employee can be trusted to give straight answers, follow through, and complete assignments on time and within budget. Their behaviour is predictable and seldom holds any surprises or unexpected reactions. They can be counted on to be honest and upfront with co-workers regardless of the situation. Before you ask this question, best practice suggests that you know beforehand the kind of dependability associated with both satisfactory and unsatisfactory job performance. Give me at least three examples when other people had to depend on you to get something done. What were the events ? What did you do? What was the result ? 1 2 3 4 5 Minimal ability/NA Average ability Exceptional ability Comments Leadership The position requires a willingness to lead, take charge, offer opinions and give direction. Successful leaders stand up for themselves, naturally take charge of groups or teams, and are very persuasive when they need to be. If leading a team is important, they will also be empathetic to subordinates, listen to their concerns, take time to question and understand their issues, diagnose developmental needs, and work together with them to develop improvement plans. Before you ask this question, best practice suggests that you know beforehand the degree of leadership associated with both satisfactory and unsatisfactory job performance. Please give me some examples of when you had to stand up to someone holding a higher leadership position than you. What was the situation ? What did you do? What was the result ? 1 2 3 4 5 Minimal ability/NA Average ability Exceptional ability Comments Achievement/Effort The position requires someone who has a strong need for achievement. This usually means they will be expected to continually establish goals and work hard to meet or exceed them. The employees shoudl depend on their ability and skills rather than luck, chance or other factors beyond their control. They seek specific feedback about performance so they can progress towards their objectives. Achievement-driven persons are often willing to neglect other parts of their life in order to accomplish their objectives. Before you ask this question, best practice suggests that you know beforehand the kind of achievement associated with both satisfactory and unsatisfactory job performance. Have you ever worked so hard to achieve a goal that you neglected other parts of your life? What was the goal ? Why did you choose it ? What was the result ? 1 2 3 4 5 Minimal ability/NA Average ability Exceptional ability Comments
