Conflict Resolution and Mediation Policy Template

This conflict resolution and mediation policy template has 2 pages and is a MS Word file type listed under our human resources documents.

Sample of our conflict resolution and mediation policy template:

CONFLICT RESOLUTION & MEDIATION POLICY INTRODUCTION The Conflict Resolution and Mediation Policy of [COMPANY NAME] establishes guidelines and procedures for resolving workplace conflicts and disputes in a fair, respectful, and constructive manner. This Policy is designed to foster a positive work environment and promote effective communication and conflict resolution. PURPOSE The purpose of this Policy is to: Provide a structured approach for addressing and resolving conflicts among employees. Promote open communication and collaboration to prevent and manage conflicts. Facilitate the use of mediation as an alternative dispute resolution method. DEFINITIONS Conflict: A disagreement, dispute, or difference in opinion or interests between two or more employees that may affect their working relationship or the work environment. Mediation: A voluntary and confidential process in which a neutral third party (mediator) assists employees in resolving their conflicts by facilitating communication and negotiation. CONFLICT RESOLUTION PROCEDURES Informal Resolution: Employees are encouraged to resolve conflicts informally by discussing concerns directly with the individuals involved or with their immediate supervisors. Communication should be open, respectful, and focused on finding a mutually acceptable solution. Formal Resolution: If an informal resolution is not successful, employees may escalate the conflict to their respective supervisors or the HR Department, where a formal resolution process may be initiated. MEDIATION