Call Center Agent_Outbound_Telemarketing & Sales Job Description Template

This call center agent_outbound_telemarketing & sales job description template has 2 pages and is a MS Word file type listed under our human resources documents.

Sample of our call center agent_outbound_telemarketing & sales job description template:

Page 1 JOB DESCRIPTION CALL CENTER AGENT – OUTBOUND TELEMARKETING & SALES Brief description The position of call center agent (outbound telemarketing & sales) consists of using cold calling techniques on prospects and persuading potential customers to purchase a product or service. Tasks • Adjust sales scripts to better target the needs and interests of specific individuals; • Conduct client or market surveys, and type detailed notes regarding sale or service offered; • Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes; • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation; • Explain products or services and prices, and answer questions from customers; • Follow sales scripts and probe to better targe