This account manager job description template has 2 pages and is a MS Word file type listed under our human resources documents.
Sample of our account manager job description template:
JOB DESCRIPTION ACCOUNT MANAGER Brief Description The position of Account Manager at [COMPANY NAME] involves building and maintaining strong relationships with clients and serving as their main point of contact. As an Account Manager, you will be responsible for understanding client needs, ensuring customer satisfaction, and maximizing business opportunities with existing accounts. Tasks Build and nurture relationships with assigned clients, serving as their primary contact and trusted advisor. Understand client needs and objectives, and proactively identify opportunities to provide value and meet their business goals. Develop account plans and strategies to grow revenue, expand product/service offerings, and achieve sales targets. Conduct regular meetings and communication with clients to understand their evolving needs, address concerns, and provide timely support. Collaborate with internal teams, such as sales, marketing, and product development, to deliver tailored solutions and exceed client expectations. Prepare and deliver presentations, proposals, and reports to effectively communicate account status, progress, and recommendations. Monitor and analyze account performance metrics, such as sales data, customer satisfaction, and renewal rates, to identify areas for improvement and develop action plans. Collaborate with the sales team in the acquisition of new accounts and expansion within existing accounts. Stay updated with industry trends, competitive landscape, and market conditions to provide insights and recommendations to clients. Ensure adherence to contracts, agreements, and service level agreements (SLAs) to maintain strong client relationships and satisfaction. Qualifications and Requirements Bachelor's degree in business, marketing, or a related field. Relevant experience may be accepted in lieu of a degree
